Service scope
Actual capabilities depend on restaurant configuration, third-party system access and the agreed deployment plan.
TERMS
DCOOL Terms of Service
The basic rules and service boundaries for using the DCOOL website and services.
Apply for restaurant accessDirect answer
DCOOL features, system integrations and delivery scope are governed by the written plan confirmed by both parties.
Content and responsibility
Menu, price, availability, order and payment status are governed by the restaurant's source systems.
Updates
These terms may be updated as the product and applicable requirements evolve.
FAQ
Frequently asked questions
How is DCOOL different from a QR menu?＋
A QR menu mainly presents items for self-service browsing. DCOOL understands natural-language requests and helps move ordering, service calls and checkout into the restaurant workflow.
Can DCOOL connect to an existing POS?＋
Integration is possible where the restaurant system provides the required access. Scope is confirmed before deployment.
What happens when the AI is uncertain?＋
The digital human asks a follow-up question and escalates to restaurant staff when confirmation is still needed.